Mill Lane, Fleggburgh, Great Yarmouth, NR29 3AW

    Telephone: 01493 369 232
    Out of hours: 111

    Repeat Prescriptions

    If you need to take medication on a regular basis your Doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines. All repeat prescriptions are produced on the Practice computer system and you will be given a repeat slip listing the medication that you can order without seeing the Doctor.


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    Online

    PRESCRIPTIONS

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    Other Ways to Order Your Prescriptions

    1. Alternative Method Online Method:
      Order your Repeat Prescription (No login required).
    2. By Fax:
      Please fax the repeat medication slip attached to your prescription to 01493 369022.
    3. By Post:
      Post the counterfoil of the prescription document clearly marking with a tick the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class. Our address can be found here.
    4. Dispensary:
      Please telephone after 11.30am direct to our Dispensary - See below on 01493 368119.
    5. Local Chemist:
      Arrange with a local chemist to request & collect your prescription. See Collection points section below.

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    Information About our Prescriptions System

    Orders for METHOTREXATE and WARFARIN

    These must be ordered directly with the Surgery. Please do not use the online systems for these.

    Prescriptions Lost in the Post

    Unfortunately we cannot accept responsibility for prescriptions lost in the post or by the chemist.

    Medication Required Urgently

    This will be dispensed on request or a prescription will be issued to take to a pharmacy, by contacting the dispenser on duty.

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    When will my Prescription be ready?

    Please allow two working days for collecting repeat prescriptions and five working days by post, if you provided a self-addressed envelope:

    Ordered

    Time

    Ready

    Time

    Monday

    AM

    Wednesday

    AM

    PM

    Wednesday

    PM

    Tuesday

    AM

    Thursday

    AM

    PM

    Friday

    AM

    Wednesday

    AM

    Friday

    AM

    PM

    Friday

    PM

    Thursday

    AM

    Monday

    AM

    Friday

    AM

    Tuesday

    AM

    PM

    Tuesday

    PM

    Please request repeat prescriptions well in advance of public holidays, etc.

    For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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    Collection Points

    Patients can either collect their prescription from the surgery or a chemist of their choice.

    If you live within 1 mile of the surgery you can collect your prescription from Fleggburgh Surgery Dispensary - see below.

    In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

    Electronic Prescriptions Service

    The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Find out how this could save you time by downloading our leaflet.

    Fleggburgh Surgery Dispensary

    Fleggburgh Surgery provides a Dispensary that enables all eligible patients (patients living 1 mile or more away from a Pharmacy) to collect all medications prescribed by the GP.

    The Dispensary is closed 1.00pm – 2.00pm. Please telephone after 11.30am direct to the Dispensary on 01493 368119.

    We are part of the Medicine Support Services Link to provide medicine doscette boxes.

    We offer a delivery service for patients who are completely housebound or who have weekly doscette boxes.  Delivery is on a Friday Morning.

    We provide dressings and medications prescribed by the District Nurses.

    We undertake reviews of patients medication compliance.

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    Good Medication Management is Important

    Please preempt ordering prescriptions to avoid medication running out.

    If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

    It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

    If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

    If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

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    Useful Information

    Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

    Please book your medications review appointment at least 10 days before your medication runs out.

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    Free Prescriptions

    Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.